Returns & Refunds
Returns & Refunds Policy
We want you to be delighted with your purchase. If for any reason you are not satisfied with the freshness or quality of the flowers, please contact us within 24 hours of delivery, and we will work with you to resolve the issue.
Guaranteed Freshness
We guarantee the freshness of our flowers. The life cycle of each flower varies; for example, roses typically last 5–10 days, while flowers like gerbera daisies and tulips may last 3–6 days. Please let us know if your arrangement does not meet this standard.
Replacement
If you are not fully satisfied, we will replace the flowers free of charge.
Refunds
To qualify for a refund, the flowers and container must be returned to our shop. Delivery charges are non-refundable, and refunds are credited to the original purchaser, not the recipient.
To Request a Refund or Replacement: Please call us as soon as possible. We are committed to ensuring you are happy with our service.